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Knowledge Base & Help
Locate your technology platform and follow the provided links, downloads and guides, or read the FAQ.
FAQ
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You can log incidents and requests at ISW’s Service Desk or by emailing support@isw.net.au
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Registered customers can access the ISW Service Desk. If you are not registered please contact us to register.
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Support requests, cases and tickets for IBM, HCL, Microsoft, panagenda, Informatica can be logged in ISW’s Service Desk if you have a current ISW iCare engagement, or if you have entitled software support with your purchased product.
Contact ISW if you are unsure on your entitlements.
You can also use the links on this page to access the relevant software vendor support portals. You may need to be a registered customer, partner or other to use the portals.
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Yes. We do business in many countries around the world!
Contact ISW to discuss your requirements.
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You can view ISW’s Privacy Policy to find out how ISW handles personal information.