Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our websites or parts of our websites.

• ISW (referred to as either “ISW”, "the company", "we", "us" or "our" in this Agreement) refers to ISW Development Pty Ltd, 2 Kelly Street Battery Point Tasmania, Australia.

• Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

• Country refers to: Australia

• Device means any device that can access our websites such as a computer, a mobile phone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Our Websites refers to any of our websites, accessible from isw.net.au, isw.com.au.

• Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate our websites, to provide our websites on behalf of the company, to perform services related to our websites or to assist the company in analysing how our websites is used.

• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use our websites.

• Usage Data refers to data collected automatically, either generated by the use of our websites or from our website infrastructure itself (for example, the duration of a page visit).

• You means the individual accessing or using our websites, or the company, or other legal entity on behalf of which such individual is accessing or using our websites, as applicable.

Collecting and Using your Personal Data

Types of Data Collected

Personal Data

While using our websites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name 

• Address

• Organisation

• Usage Data

Usage Data

Usage Data is collected automatically when using our websites.

Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our websites that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access our websites by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our websites or when you access our websites by or through a mobile device.

Information from Third-Party Social Media Services

ISW allows you to create an account and log in to use our websites through the following Third-party Social Media Services:

• Google

• Facebook

• Twitter

• LinkedIn

If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal data that is already associated with your Third-Party Social Media Service's account, such as your name, your email address, your activities or your contact list associated with that account.

you may also have the option of sharing additional information with ISW through your Third-Party Social Media Service's account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving ISW permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our websites and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our websites. The technologies us use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your Device. you can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our websites. Unless you have adjusted your browser setting so that it will refuse Cookies, our websites may use Cookies.

• Flash Cookies. Certain features of our websites may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our websites. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how you can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

• Web Beacons. Certain sections of our websites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit ISW, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

  • Type: Session Cookies

  • Administered by: us

  • Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and us only use these Cookies to provide you with those services.

•  Cookies Policy / Notice Acceptance Cookies

  •  Type: Persistent Cookies

  •  Administered by: us

  •  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

  • Type: Persistent Cookies

  • Administered by: us

  • Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of your Personal Data

ISW may use Personal Data for the following purposes:

•  To provide and maintain our websites, including to monitor the usage of our websites.

• To manage your Account: to manage your registration as a user of our websites. The Personal Data you provide can give you access to different functionalities of our websites that are available to you as a registered user. 

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through our websites.

• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

• To manage your requests: To attend and manage your requests to us, Service Desk or otherwise.

• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our websites users is among the assets transferred.

• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites, products, services, marketing and your experience.

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our websites, to contact you.

• For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent companies and any other subsidiaries, joint venture partners or other companies that us control or that are under common control with us.

• With business partners: We may share your information with our business partners to offer you certain products, services or promotions.

• With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

• With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of your Personal Data

ISW will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

ISW will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our websites, or us are legally obligated to retain this data for longer time periods.

Transfer of your Personal Data

Your information, including Personal Data, is processed at the ISW's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ISW will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of your Personal Data

Business Transactions

If ISW is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, ISW may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

ISW may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of ISW

• Prevent or investigate possible wrongdoing in connection with our websites

• Protect the personal safety of Users of our websites or the public

• Protect against legal liability

Security of your Personal Data

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While us strive to use commercially acceptable means to protect your Personal Data, us cannot guarantee its absolute security.

Access to or Correction of Your Personal Data

You can access all your personally identifiable information that we collect online, subject to the requirements by law, and maintain the information by simply contacting us in writing.You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Children's Privacy

Our websites does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If ISW become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

If ISW need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Our websites may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

ISW may at any time revise this Privacy Policy by updating this page. You are bound by the most current terms every time you visit our websites.

We will advise of this change typically by:

• For major changes: posting a prominent notice on our websites prior to, or at the date of the change becoming effective.

• Update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, you can contact us:

• By email: info@isw.net.au

• By visiting the Contact ISW page on our website

• By phone number: +61 3 6216 0111