IBM Tealeaf Customer Experience Management solutions help customer-centric organizations deliver better digital customer experience. From e-commerce professionals, to digital marketers and business executives, as well as IT and customer service staff, IBM Tealeaf solutions provide an incisive "view" of the digital customer that empowers organizations to deliver better web and mobile experiences and provide more effective customer service.
Tealeaf customer experience management solutions provide critical visibility, insight, and answers for companies that must improve online conversion and customer retention objectives. Tealeaf solutions optimize e-business by eliminating obstacles that block successful conversions or transactions. Customer Experience Management's deep insights enable companies to answer the most compelling, yet difficult questions that plague e-business executives:
Our solutions also seamlessly integrate with business applications such as Customer Relationship Management, data analytics or web analytics to provide comprehensive and quantifiable analyses, further enhancing and improving the digital experience for customers.