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Case Studies - ISW - Australian IBM Premier Business Partner
  • Scott Leis
  • Scott Leis

Case Studies - ISW - Australian IBM Premier Business Partner

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Case Studies

 

Helping hearing experts communicate better

 

Solution: IBM Connections

Result: Cochlear’s entire employment base of 2700 globally now have the expertise of each other at their fingertips.

 

Cochlear identified major problems in co-ordinating real-time communications between their global offices and laboratories, and began investigating IT options for a web based social business collaboration platform. In particular, they searched for a solution that was capable of hosting their entire global user base.

Cochlear selected ISW’s proposed solution, IBM Connections, and now Cochlear’s entire employment base of 2700 globally have the world’s best enterprise social business platform, and each other, at their fingertips.

 

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Baking Data as fresh as its Bread

 

Solution: Business Analytics

Result: Cripps Nubake enjoys higher profits from less wastage and taking advantage of faster market insight

 

Despite its longevity and its use of an industry-standard application for bakeries, Cripps was finding analysis of sales data increasingly difficult. Deciding how many units of each product to bake each day, as well as where to ship it to, is a multivariate decision.

After recognising its problem, Cripps Nubake went to market for a better reporting solution and selected ISW...

 

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ISW helps CEMEX integrate Connections with SAP events

 

Solution:  Forms Experience Builder

Result:   More Work Gets Done, More Efficiently

 

CEMEX, the global building materials giant, has made a significant investment in making IBM Connections available to its employees across the world. Through its work with ISW, CEMEX understood the possibility of addressing this problem for infrequent SAP users. By leveraging ISW’s technical prowess with both SAP and Connections, CEMEX has been able to integrate approval workflows from SAP inside the Connections Activity Stream.

The idea is pure genius: since CEMEX employees use Connections all the time, then bring SAP to where employees are working...

 

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Kudos for ISW Developers from IBM

 

Challenge:  To rapidly incorporate customer feedback into product development

Solution:  IBM Rational Team Concert

Result:  Rapid development solution brings greater level of customer engagement and user adoption 

 

Award-winning IBM Premier Business Partner, ISW, delivers innovative and intelligent business technology solutions to its clients  across a wide range of industries. With a commitment to implementing solutions that fit, the team at ISW are also passionate about making sure that clients maximise the value – and are equipped to access the full functionality – of the software they purchase.

 

This resolve also sees everyone at ISW, from the sales team to developers, devising innovative solutions that extend the benefits of their IBM software applications...

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Fairbrother constructs a reliable backup platform across its remote Branch Locations

 

Solution: Tivoli Storage Manager Fastback

 

Construction and building services group Fairbrother was struggling to execute distributed data backup and recovery processes across its nine offices. Lack of regular tape changing at remote sites, data volumes exceeding tape size and a concern about tape reliability prompted them to seek a more effective business continuity solution.

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Heatcraft automates business process workflows for compliance and efficiency

 

Solutions: Workflow-Xpress and Domino

 

Heatcraft, a leading manufacturing and wholesale distribution business serving the refrigeration and air conditioning trades, was hampered by its paper-based business processes. A simple purchase requisition could take up to two weeks to process, adversely affecting operational efficiency. Heatcraft recognised that it could not respond quickly to changes in the market unless it upgraded its internal systems.

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Tasmanian Perpetual Trustees improve collaboration and customer service

 

Solutions: Workflow-Xpress and Notes & Domino

 

Tasmanian Perpetual Trustees Limited (TPTL) is a major Tasmanian based provider of financial products and trustee services.Established in 1887, Tasmanian Perpetual Trustees is publicly listed on the Australian Stock Exchange. Tasmanian Perpetual Trustees manages over $ 1.2billion in funds under management on behalf of personal, business and wholesale investors in Tasmania. Tasmanian Perpetual Trustees also has a further $ 0.686 billion of assets under advice, through the Company’s role as financial advisor, attorney or trustee on behalf of various trusts, estates and other clients.

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